Privacy Policy
Effective Date: August 27, 2025
eComCatalyst (formerly E-BusinessOnline) (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of our clients, prospective clients, and visitors (“you” or “your”) when engaging with our website, services, and communications.
1. Who We Are
eComCatalyst is a full-service e-commerce channel management agency specializing in U.S.-based Amazon sellers and eCommerce brands. We help established and scaling brands manage Amazon and other online channels through optimization, strategy, and operational support.
2. Information We Collect
We may collect the following categories of information:
Business Information: Company name, contact person, business size, revenue ranges, and Amazon/eCommerce account details.
Contact Information: Name, email address, phone number, and mailing address.
Account Access (when provided): Limited Amazon Seller Central, Shopify, or other eCommerce platform credentials for the purpose of managing your accounts.
Payment Information: Billing details, invoicing information, and related financial data (processed through secure third-party providers).
Website Data: Information collected via cookies, analytics tools, and log files, such as IP addresses, browser type, and device information.
We only collect information that is necessary to provide our services, communicate with you, and operate effectively as an agency.
3. How We Use Your Information
We use the information we collect to:
Provide and manage our eCommerce channel management services.
Communicate with you about projects, updates, and opportunities.
Improve our service offerings and business processes.
Comply with legal and regulatory requirements.
Protect against unauthorized access, fraud, or misuse of data.
4. Sharing of Information
We do not sell or rent your personal or business information. We may share information only in these limited cases:
Service Providers: With trusted third-party partners (e.g., analytics, cloud storage, invoicing systems) who help us deliver services.
Legal Compliance: When required to comply with applicable laws, regulations, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where client information may be transferred as part of business continuity.
5. Data Security
We implement industry-standard safeguards (encryption, access controls, and secure data storage) to protect your information. While no method of transmission or storage is 100% secure, we take reasonable measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
6. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to improve user experience, track performance, and gather insights. You may disable cookies in your browser, but some features of the site may not function properly without them.
7. Your Rights
Depending on your location, you may have rights to:
Access, update, or correct your personal data.
Request deletion of your data.
Opt out of marketing communications.
Restrict or object to certain data processing.
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain client and business information only as long as necessary to provide services, meet legal obligations, and resolve disputes.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised “August 27, 2025.”
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
eComCatalyst
PO Box 24525 St Simons Island, GA 31522
(765) 785-3772